Privacy policy

Last updated April 09, 2023

Protecting your private information is our priority. This Statement of Privacy applies to https://justalittleherb.com and Just a Little Herb, LLC and governs data collection and usage when you use our services ("Services"), such as when you:

  • Visit our website at https://justalittleherb.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

For the purposes of this Privacy Policy, unless otherwise noted, all references to Just a Little Herb include Just a Little Herb, LLC and https://justalittleherb.com. Our Privacy Policy is included as part of our Terms of Service. By accessing our website or online store, you acknowledge and agree to abide by both our Privacy Policy and our Terms of Service. If you still have any questions or concerns, please contact us at info@justalittleherb.com.

 

SECTION 1: AGE RESTRICTIONS ON ACCESS AND PURCHASES

To access our site, you must be at least 21 years of age. If you are under 21 years old, you are prohibited from using our site for any reason. Additionally, you must meet the legal age requirement for purchasing our products in your state or province. It is your responsibility to ensure that you are legally permitted to purchase our products.


SECTION 2: WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?

We gather data from various sources such as when you sign up for our newsletter, complete a form, participate in a survey, interact with Live Chat, provide feedback on our products or services or enter information on our site. We also use web beacons, cookies, and other tools to collect information to make our site easier for you to use.

The information we obtain may be used for the following purposes:

  • Facilitate the creation and security of your account
  • Identify you as a user of our system
  • Provide and deliver the products and services you request
  • Improve our products, site, and business operations
  • Customizing your experience on our site and presenting content and products that are tailored to your preferences
  • Enhancing our website to provide better service to you
  • Responding more effectively to your comments and customer service inquiries
  • Sending you relevant information, including confirmations, invoices, updates, security alerts, technical notices, and other administrative messages
  • Marketing communications including conducting contests, promotions, upcoming events, product and services news, surveys or other site features
  • Delivering targeted advertising to you and determine effectiveness of our marketing and promotional campaigns
  • Requesting ratings and reviews of our services and products
  • Following up with you after any correspondence, including live chat, email or phone inquiries
  • We may link or combine your information with other data we receive from third parties to better understand your needs and provide quality service
  • Protect against and deter fraudulent, unauthorized, or illegal activity
  • To comply with legal obligations


Personal information you disclose to us

In order to better provide you with products and services offered, Just a Little Herb may collect personally identifiable information, such as your:

  • First and Last Name
  • Billing and Mailing Address
  • E-mail Address
  • Phone Number
  • Order History

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Just a Little Herb's public message boards, this information may be collected and used by others.

Information automatically collected

When you visit our site, certain information such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically.

This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address (which may be used for geolocation), browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Email Marketing. If you provide us with your email address, you authorize us to send you emails regarding our store, new products, new brands under the Just a Little Herb portfolio, and other updates. You may unsubscribe from these emails at any time by clicking the "Unsubscribe" button located at the bottom of each email. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.


SECTION 3: PAYMENT PROCESSING

Our online shop is built using Shopify, an e-commerce software platform that enables us to offer our products and services to you.

If you purchase Just a Little Herb's products or services, we collect billing and credit card information. This information is used to complete the purchase transaction. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

During the payment process, if you provide us with your credit card details, we use SSL encryption technology to send them to our Payment Card Industry Data Security Standard (PCI-DSS) compliant payment gateway for processing. These PCI-DSS requirements assist in ensuring the safe handling of credit card information by our store, as well as our payment processors and service providers. Furthermore, any sensitive or credit information you provide is protected by Secure Socket Layer (SSL) encryption technology.

All transactions are processed through a gateway provider, Authorize.net, and are not saved or processed on our servers. You may find their privacy notice link here: https://usa.visa.com/legal/global-privacy-notice.html.


SECTION 4: THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise share your personally identifiable information to outside parties except in specific situations described in this section and/or with the following categories of third parties

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.

The categories of third parties we may share personal information with are as follows:

  • Data Analytics Services
  • Order Fulfillment Service Providers
  • Payment Processors
  • Performance Monitoring Tools
  • Sales & Marketing Tools
  • Website Hosting Service Providers
  • Ad Networks
  • Communication & Collaboration Tools
  • Finance & Accounting Tools
  • Retargeting Platforms
  • Data Storage Service Providers
  • Comply with Lawful requests

We also may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
  • Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity.


SECTION 5: THIRD-PARTY LINKS

Our privacy policy only pertains to our services and does not cover any third-party services. To learn about their privacy practices, please read their respective privacy policies.

Links: Clicking on links on our website may redirect you to external sites. We are not liable for the privacy practices of those sites and encourage you to review their privacy policies.


SECTION 6: DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and other tracking technologies (like web beacons and pixels) to collect and store your information.

A cookie is a small file that a site or service provider transfers to your computer's hard drive via your web browser (if permitted) that allows the site or service provider system to identify your browser and collect certain information. Cookies are used to remember and process the items in your shopping cart and to understand your preferences based on your site activity, which helps us provide better services. Cookies are also used to gather aggregate data about site traffic and interactions, which we use to improve site experiences and tools.

We use cookies to:

  • Save user preferences for future visits
  • Keep track of advertisements
  • Compile aggregate data about site traffic and interaction to improve future site experiences and tools. We may also use trusted third-party services to track this information on our behalf.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.


SECTION 7: HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Your personal information is protected by your password- never share your password with anyone. Just a Little Herb will never contact you to ask you for your password.


SECTION 8: DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at Info@justalittleherb.com.


SECTION 9: U.S. LAW APPLIES

This website is intended for users located within the United States. If you choose to provide us with your personal information while outside of the U.S., you agree to the terms of this Privacy Policy and to the use and disclosure of your personal information in accordance with U.S. law. It is your responsibility to determine if accessing the site or purchasing products is legal in your location. Please be aware that any access or purchase made outside the U.S. is done so at your own risk and you are responsible for complying with all relevant laws, rules, regulations and treaties.


SECTION 10: WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.


SECTION 11: DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).


CCPA Privacy Notice

The California Code of Regulations defines a "resident" as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents."

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell or share personal information to third parties;
  • the categories of personal information that we sold, shared, or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
  • the business or commercial purpose for collecting, selling, or sharing personal information; and
  • the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.


SECTION 12:  DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.

Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA):
"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.

"Sale of personal data" means the exchange of personal data for monetary consideration.

If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.

The information we collect, use, and disclose about you will vary depending on how you interact with Just a Little Herb, LLC and our Services.

Your rights with respect to your personal data

  • Right to be informed whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")


SECTION 13: CHANGES TO THIS PRIVACY POLICY

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


SECTION 14: HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or concerns about this notice, or would like to access, amend, correct, or delete any personal information we have regarding you (other than that automatically collected by using our site), you may email us at Info@justalittleherb.com or by post to:

Just a Little Herb, LLC
8145 Baltimore Ave
Ste N, #420
College Park, MD 20740
United States